Last updated: September 2026

The Tonics are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect through our website and when arranging bookings, why we collect it, how we use it and your rights regarding your personal information.

This policy applies to information collected through thetonics.co.uk and through other communications relating to enquiries and bookings.

Who We Are

The Tonics are a function and party duo providing live entertainment for weddings, parties, corporate events, pubs, clubs and other events throughout the UK.

For privacy enquiries, you can contact us at:

Email: hello@thetonics.co.uk
Telephone: 07799 790609

Information We Collect

When you contact The Tonics or enquire about or make a booking, we may collect information including:

• Your name
• Email address
• Telephone or mobile number
• Home or correspondence address where required
• Type and date of event
• Event or venue name and address
• Venue contact information
• Number and approximate age of guests
• Event timings and performance requirements
• Information about the performance area, catering, changing facilities and venue restrictions
• Agreed performance fee and deposit information
• Any other information you choose to provide in connection with your enquiry or booking

Our initial website enquiry form requests basic contact and event information. If you proceed with a booking, we may request additional information necessary to organise and perform at your event.

How We Use Your Information

We may use the information you provide to:

• Respond to enquiries
• Check availability
• Provide quotations
• Arrange and manage bookings
• Prepare booking agreements or contracts
• Contact you regarding your event
• Liaise with venues where necessary
• Plan arrival, setup, soundcheck and performance arrangements
• Process and record deposits and payments
• Maintain appropriate business and accounting records
• Deal with questions or issues relating to your booking

We only collect information that is reasonably necessary for these purposes.

Our Legal Basis for Processing Your Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information on the following bases:

Contract – where the information is necessary to take steps at your request before entering into a booking agreement or to fulfil an existing booking agreement.

Legitimate interests – where we have a legitimate business interest in responding to enquiries, managing bookings, communicating with customers and operating The Tonics.

Legal obligation – where we are required to retain or process certain information for accounting, taxation or other legal purposes.

Consent – where appropriate, we may ask for your consent, for example in relation to certain photographs, videos or recordings.

Photographs, Videos and Recordings

Photographs and video recordings may occasionally be taken during performances.

Where appropriate, our booking process may ask whether you are happy for photographs or recordings relating to your event to be used by The Tonics for promotional purposes, including on our website and social media accounts.

Where we rely upon your consent, you may withdraw that consent by contacting us.

For public performances such as pubs, clubs, festivals and other public events, photographs or recordings may also be taken as part of promoting The Tonics.

We aim to use photographs and recordings reasonably and respectfully. If you appear prominently in an image or recording published by The Tonics and have concerns about its use, please contact us.

Sharing Your Information

We do not sell or rent your personal information.

We may share limited personal information with third parties where reasonably necessary to operate our website, administer our business, process payments or provide our services.

Information may also be shared with a venue or other organisation involved in your event where this is necessary to fulfil your booking.

We may disclose information where required to do so by law or where necessary to establish, exercise or defend our legal rights.

Website Contact and Booking Forms

Our website contains forms that allow you to contact The Tonics and provide details about your proposed event.

Information submitted through these forms is used to respond to your enquiry and, where applicable, arrange and administer your booking.

Please avoid including unnecessary sensitive or confidential personal information within message or additional-information fields.

Cookies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help websites function correctly, remember preferences and provide information about how visitors use a website.

Some cookies may be essential for the operation of our website. Other cookies, such as analytics cookies, are used to help us understand how visitors interact with the website.

Where required, non-essential cookies will only be used after you have provided your consent through our website’s cookie controls.

You can change or withdraw your cookie preferences using the cookie settings available on our website.

Statcounter Website Analytics

We use Statcounter to help us understand how visitors use The Tonics website.

Statcounter may collect information such as:

• Pages visited
• Time spent on the website
• How visitors navigate around the website
• The website or search engine that referred you to us
• Browser type and version
• Device type
• Operating system
• Approximate geographical location
• IP address and related technical information

We use this information to understand website traffic, identify popular pages, diagnose website issues and improve our website and services.

We do not use Statcounter information for the purpose of personally identifying individual website visitors.

Statcounter may use cookies or similar technologies for analytics purposes. Where consent is required, these technologies will only be activated after you have accepted the relevant cookies through our website’s cookie controls.

You can change or withdraw your cookie preferences at any time through the cookie settings available on our website.

Information collected through Statcounter is also subject to Statcounter’s own privacy and data protection practices.

Links to Other Websites and Social Media

Our website may contain links to third-party websites and social media platforms, including services such as Facebook and YouTube.

If you follow a link to another website or social media platform, that organisation will process information according to its own privacy policy.

The Tonics are not responsible for the privacy practices, security or content of third-party websites.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Information relating to enquiries that do not result in a booking will not be retained indefinitely.

Where you make a booking, certain information may need to be retained after the event for legitimate business, contractual, accounting or taxation purposes.

When personal information is no longer required, we will delete or securely dispose of it where reasonably practicable.

Keeping Your Information Secure

We take reasonable steps to protect the personal information we hold against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting information over the internet or by email can be guaranteed to be completely secure.

Your Data Protection Rights

Under UK data protection law, depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict the way we use your information
• Object to certain uses of your personal information
• Withdraw consent where we rely upon consent
• Ask for certain personal information to be transferred to you or another organisation

If you would like to exercise any of these rights, please contact us using the details provided at the beginning of this Privacy Policy.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Children’s Information

Our services are not directed specifically at children and we do not intentionally collect personal information from children through our website.

Information about the approximate ages of guests may occasionally be requested when planning an event, but this is used only to help us understand the audience and plan an appropriate performance.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services, third-party providers or legal requirements.

The latest version will be published on The Tonics website and the date at the top of this policy will be updated accordingly.